Contact us with any questions, comments, or scheduling inquiries you may have.

RISE Rehabilitation & Performance Centre (“we,” “our,” “the clinic”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you submit a form, book an appointment, request information, or interact with our advertising.

We may collect the following information when you submit a form or contact us through our website, social media, or Meta lead ads:

• Name
   
• Email address
   
• Phone number
   
• Information related to your inquiry (e.g., type of pain or injury)
   
• Any additional information you voluntarily provide
   

We do not collect or store sensitive health information through Meta lead forms. Detailed health information is only collected privately within our clinic systems (e.g., Jane) after you book an appointment.

We use your information to:

• Contact you regarding your inquiry
   
• Book assessments or appointments
   
• Provide information about our services
   
• Improve our advertising and communication
   
• Send follow-up messages or reminders related to your request
   

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Your information is stored securely within our clinic systems.
We use industry-standard safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

Only authorized staff members have access to the information you provide.

You may request at any time to:

• Update your information
   
• Unsubscribe from communications
   
• Request deletion of your information
   

To do so, contact us at: info@riserpc.com

Our website and advertising may use third-party tools such as:

• Meta (Facebook/Instagram ads)
   
• Jane App scheduling software
   
• Google Analytics or website tracking tools
   

These services may collect basic usage data. We do not control their individual privacy practices.

For questions or concerns regarding this Privacy Policy, contact us at:

RISE Rehabilitation  & Performance Centre
Oakville, Ontario
Email: info@riserpc.com
Website: www.riserpc.com